We started Maxinodes because the alternatives stopped showing up.
Hosting used to mean someone who actually answered when your site went down. Then the industry got bigger, the call centres got outsourced, and "support" started meaning a chatbot. We're doing it the old way, on purpose.
My name is Maxim. I started Maxinodes after years of watching small business owners — many of them friends from the Russian-speaking entrepreneur community across Europe — get burned by hosting companies that quietly got worse as they got bigger.
The pattern is always the same: surprise invoices, broken backups discovered too late, weeks of support tickets to fix something that should take twenty minutes. The companies they paid never picked up the phone. The engineers they spoke to didn't have authority to fix anything.
So we're building the opposite. One product, done well. Flat pricing, no upsells. EU jurisdiction, EU data centres. And a real engineer — not a chatbot, not a script — at the other end of every email.
Four things you can hold us to.
These aren't aspirations. They're operating rules — codified in our SLA, our pricing and our acceptable-use policy.
Flat pricing, always.
No tiered overage charges. No "your traffic spiked, here's a surprise invoice." If you need a bigger plan, we tell you in advance — and you decide.
EU-only data, no exceptions.
Your data lives in the Netherlands. Encrypted backups stay inside the EU. No third-country transfers, standard DPA on every contract.
A real engineer, every time.
No chatbot first lines. No "let me transfer you." The engineer who reads your email can fix your problem — in English or Russian.
Public incident reports, every time.
Downtime gets posted to the status page within 30 minutes. A full post-mortem within 5 business days. No quietly hoping nobody noticed.
Small businesses who'd rather run their business than read change-logs.
Maxinodes is built for entrepreneurs running real businesses online — restaurants, clinics, online shops, consultancies, studios. Many of our customers are from the Russian-speaking community across the EU; we work with anyone whose priorities match ours: predictable bills, EU jurisdiction, and a real human at the other end of the line.
If you're a developer who wants root SSH and edge functions — there are excellent companies for that, and we'll happily point you to them.
No upsells. No surprises.
How we make money. Hosting subscriptions and one-time launch packages. That's it. We don't sell ads, we don't resell your data, we don't push you onto bigger plans you don't need. Our incentives are simple: keep your site online and your invoice predictable, so you stay.
What happens if we mess up. When we breach our uptime SLA on a Managed plan, you’re entitled to a service credit against your next invoice. The detailed terms — including the credit amounts and how to claim — live on the SLA page.
Want to talk to the team behind it?
Tell us what you're hosting and we'll come back the same day — from a real engineer, not a ticket queue.